Contact
How to reach us
Pakka is run by a single proprietor. Messages are answered directly, usually within one working day.
Business details
| Legal entity | Pakka — sole proprietorship |
|---|---|
| Registration | Udyam-registered micro enterprise (MSME); registration number shared with counterparties on request |
| Registered in | India |
| Proprietor & email | Published in our Terms & Conditions |
Write to us
Anything to do with your account, your calendar, billing, or a booking that did not behave as expected — send it here. Write in Hindi or English.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made under it, the name and contact details of the Grievance Officer are published in our Terms & Conditions.
Grievances relating to the processing of personal information are acknowledged within 48 hours and resolved within 30 days of receipt.
Refunds and cancellation
Requests to cancel a subscription, and any question about a charge, should also go to the email address above. The terms that apply are set out in the refund and cancellation policy.